In a major milestone for real estate regulation in Haryana, the Real Estate Regulatory Authority Gurugram (RERA-GGM) has cleared all pending complaints filed up to 2024,significantly reducing its backlog and streamlining dispute resolution for homebuyers.

According to an official statement issued on Tuesday, the Authority has disposed of all 2,174 cases that were pending as of March 31, 2025. As a result, all cases currently under adjudication now pertain to 2025 and onwards.

The year-wise backlog included 15 cases from 2018, 28 from 2019, 10 from 2020, 74 from 2021, 333 from 2022, 654 from 2023, and the highest-1,060 cases-from 2024. Officials said clearing this backlog marks a “landmark achievement” in ensuring faster justice for aggrieved homebuyers.

The Authority noted that all complaints are adjudicated in line with the principles of natural justice and the Rule of Law, with relief granted under Section 18 of the RERA Act based on the merits of each case. These include refunds or delayed possession charges (DPC), depending on the specifics involved.

In 2025 alone, RERA Gurugram adjudicated as many as 5,024 complaints, reflecting a significant scale-up in its operational efficiency. The Authority has now set a target to further reduce the average disposal time from the current 12-15 months to 6-9 months.