At Assetzilla.com, we are committed to providing transparent and fair policies regarding cancellations and refunds. This policy outlines the terms under which cancellations and refunds are processed for our digital services and subscriptions.

1. Cancellation Policy

a. Subscription-Based Services

• Cancellation Window: Users may cancel their subscription at any time through their account dashboard.
• Effect of Cancellation: Upon cancellation, services will remain active until the end of the current billing cycle. No further charges will be applied post-cancellation.
• No Mid-Cycle Proration: We do not offer prorated refunds for cancellations made mid-cycle.

b. One-Time Purchases

• Final Sale: All one-time purchases of digital products or services are considered final and are non-refundable once delivered or activated.
• Duplicate Transactions: In cases of accidental duplicate transactions, please contact our support team within 48 hours for assistance.

2. Refund Policy

a. Eligibility for Refunds

• Subscription Services: Refunds for subscription services are not provided once the billing cycle has commenced, except in cases of technical issues attributable to Assetzilla.com that prevent access to the service.
• Technical Issues: If you experience a technical issue that prevents access to a purchased service, please contact our support team within 7 days of purchase. Verified cases may be eligible for a full or partial refund.

b. Non-Refundable Circumstances

• Change of Mind: Refunds are not provided for change-of-mind purchases.
• Violation of Terms: Users found violating our Terms of Service are not eligible for refunds.
• Third-Party Services: Services purchased through third-party integrations are subject to the refund policies of the respective providers.

3. Refund Processing

• Request Submission: Refund requests must be submitted via email to [email protected] with relevant transaction details.
• Processing Time: Approved refunds will be processed within 7–10 business days to the original payment method.
• Notification: Users will be notified via email once the refund has been processed.

4. Contact Us

For any questions or concerns regarding this policy, please contact:
Assetzilla.com
Email: [email protected]
Address: Sector 71, Gurugram